Administrative Assistant (Permits) | Entry-Level to Mid-Level | Remote-Ready

About the Role

We’re seeking a highly organized Administrative Assistant to support our operations team by managing the permit research and submission workflow end to end. This role is not a general clerical or data entry position—success depends on accuracy, independent judgment, and clear communication in English.

You’ll work closely with U.S.-based Operations Leads while coordinating with government offices on behalf of customers to keep projects moving from research through final submission.

Responsibilities

• Research permit requirements using internal databases, AI tools, and official government resources
• Contact U.S. government offices to confirm requirements and documentation
• Coordinate with customers to gather information needed for applications
• Prepare and submit permit applications following established processes
• Track each project’s progress and ensure timely completion
• Communicate status updates clearly to internal teams and stakeholders

Requirements

• Strong written and verbal communication skills in English
• Exceptional attention to detail and commitment to accuracy
• Ability to work independently and exercise sound judgment
• Comfort using research tools, databases, and AI-assisted resources
• Professional phone and customer communication skills

Benefits

• Collaborative team environment with direct support from U.S.-based Operations Leads
• Opportunity to build expertise in permitting workflows and government-facing processes