Skills
Benefits Administration
Benefits Compliance
COBRA
401(k)
Provider Management
About the Role
As the AMER Benefits Programs Manager, you’ll support the Benefits team in administering programs across the United States, Canada, Mexico, and Brazil. You will own day-to-day benefits administration and ensure AMER benefits compliance, serving as a key point of contact for employee support.
Responsibilities
- Manage day-to-day benefits administration for eligible employees across AMER
- Own oversight of benefits compliance and ensure programs are administered correctly
- Administer core benefits including medical, dental, vision, life insurance, COBRA, and short- and long-term disability
- Support retirement and related programs such as 401(k) administration and spending accounts
- Administer travel-related insurance benefits (Business Accident Travel and Medical Benefits Travel Insurance)
- Maintain relationships with global benefits providers, including employee assistance and family-inclusive and lifestyle spending accounts
- Provide responsive guidance and support to employees regarding benefits questions and issues
Requirements
- Experience administering employee benefits programs, including compliance and day-to-day operations
- Strong understanding of benefits administration processes and provider management
- Ability to support employees with clear, accurate, and timely communication
- Comfort working across multiple countries/regions (AMER) and coordinating with global stakeholders
- Strong organizational skills and attention to detail
Benefits
- Remote work with a consistent schedule (8am–5pm local time)
- Opportunity to own key benefits operations and compliance for AMER regions
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