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Automation Service Engineering Manager (Oncology) | Hybrid in Menlo Park, CA

Automation service engineering Engineering team leadership Reliability and troubleshooting

About the Role

BillionToOne is looking for an Automation Service Engineering Manager to help advance oncology-focused diagnostics. In this role, you’ll lead automation service engineering efforts that improve reliability, scalability, and customer impact across our platform—supporting our mission to make life-changing diagnostics accessible to all.

Responsibilities

  • Manage and mentor a team of automation service engineers to deliver dependable automated workflows
  • Oversee automation service operations, ensuring high availability and consistent performance
  • Partner with engineering, operations, and cross-functional stakeholders to troubleshoot issues and implement durable fixes
  • Drive continuous improvement initiatives for automation reliability, documentation, and service processes
  • Support onboarding and enablement for internal teams and customers as automation systems are deployed
  • Contribute to planning and prioritization for automation service enhancements and roadmap execution

Requirements

  • Experience leading engineering or technical service teams in automation, systems engineering, or related fields
  • Strong understanding of automation platforms, reliability engineering, and troubleshooting methodologies
  • Ability to translate technical requirements into operational plans and measurable outcomes
  • Experience working in regulated or healthcare-adjacent environments is a plus
  • Excellent communication skills and a collaborative mindset across functions

Benefits

  • Opportunity to work on mission-driven healthcare technology with real patient impact
  • Collaborative, innovation-focused culture in a growing publicly traded organization
  • Professional growth through leadership and cross-functional ownership
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Posted on July 20, 2026
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