BDC Sales Appointment Coordinator (Full-Time) — In-Office

About the Role

Casey Auto Group is seeking energetic BDC Sales Appointment Coordinators to join our Business Development Center in Newport News. In this in-office role, you’ll connect with customers who have shown interest in new or pre-owned vehicles, answer questions, and guide them to the next step.

Responsibilities

• Contact customers by phone, text, and email to provide vehicle and dealership information
• Build rapport with shoppers and understand what they’re looking for
• Schedule sales appointments with the appropriate dealership team
• Maintain accurate customer notes and follow-up details
• Work toward daily and weekly appointment and performance goals

Requirements

• Friendly, outgoing communication style with a strong customer focus
• Comfortable speaking with people and handling inbound/outbound conversations
• Ability to work a flexible schedule Monday through Sunday
• Dependable, goal-oriented mindset
• Basic computer skills for managing customer information and outreach

Benefits

• $16.00/hour plus performance-based commission
• Full-time in-office position with a flexible weekly schedule