Skills
About the Role
CharterUP is building an AI-native platform that modernizes group transportation and mobility. We connect enterprise and institutional customers with bus operators nationwide, and we support large-scale shuttle and transit programs across airports, campuses, industrial sites, and major events. As a Data Analyst, you’ll help turn operational and product data into clear insights that improve availability, pricing transparency, routing, and dispatch decisions.
Responsibilities
- Analyze operational, product, and customer data to identify trends, opportunities, and performance drivers
- Build and maintain dashboards and reporting to support day-to-day decision-making
- Partner with cross-functional teams to define metrics and measure impact
- Perform data quality checks and support improvements to data pipelines and tracking
- Communicate findings through clear documentation, presentations, and actionable recommendations
Requirements
- Proficiency with SQL for querying and analyzing large datasets
- Experience with data visualization tools (e.g., Tableau, Looker, or similar)
- Strong analytical skills with attention to detail and a structured approach to problem-solving
- Comfort working with metrics, experimentation, and performance analysis
- Excellent communication skills to translate insights for non-technical partners
Benefits
- Work on high-impact projects helping modernize a $450B+ industry
- Join a fast-growing team focused on automation, accountability, and scale
- Opportunity to collaborate with teams building AI-driven routing and dispatch capabilities