Skills
Customer service
Scheduling
Communication
About the Role
EquipmentShare is seeking a Service Writer to join our rental facility in Santa Teresa, New Mexico. In this role, you’ll help deliver a smooth rental experience by coordinating schedules and keeping customer service standards front and center.
Responsibilities
- Schedule equipment rentals to support customer needs and operational timelines
- Maintain high customer service standards throughout the rental process
- Coordinate with internal teams to ensure accurate, timely updates
- Support a positive customer experience from request through fulfillment
Requirements
- Strong communication skills and a customer-focused mindset
- Ability to stay organized while managing multiple requests
- Reliability and willingness to work Monday–Friday during the assigned hours
Benefits
- Overtime pay after 40 hours
- Monday–Friday schedule with set daytime hours
- Opportunity to grow with a team focused on innovation in construction
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