Skills
Customer Support
Project Coordination
E-commerce Integrations
About the Role
Join our team in Rio do Sul, SC as a Support Analyst focused on Transport. This role is also open to candidates with disabilities (PCD). You’ll help keep customer-facing projects moving smoothly while supporting real e-commerce initiatives.
Responsibilities
- Support customers and assist with ongoing projects simultaneously
- Organize requests, track timelines, and monitor delivery progress
- Learn and apply e-commerce concepts, store launches, and integrations
- Communicate clearly with internal teams to ensure smooth execution
- Collaborate in a supportive environment with continuous technical guidance
Requirements
- Good communication skills and a team-oriented mindset
- Comfort working with deadlines, follow-ups, and structured organization
- Interest in learning about e-commerce, integrations, and store setup
- Ability to balance customer support with project coordination
Benefits
- Potential to earn up to 2.5 additional salaries per year through PPR
- Structured professional growth plan and ongoing training
- Human-centered management with clear, goal-driven work
- Hands-on participation in real e-commerce projects
- Collaborative environment with technical support and cross-team exchange
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