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Staff Software Engineer (Member Support Applications) | Hybrid

Software Architecture Distributed Systems Cloud Services

About the Role

ID.me is building a secure digital identity wallet that helps people prove who they are online once, then use that identity across participating websites and services. We’re looking for a Staff Software Engineer to join the Member Support Applications Team and help design, build, and improve applications that support member experiences at scale.

Responsibilities

  • Lead the architecture and engineering of member support applications, ensuring reliability, scalability, and maintainability
  • Collaborate with product, design, and engineering teams to deliver high-impact features
  • Drive technical design reviews and mentor engineers through best practices
  • Improve system performance, observability, and operational readiness
  • Contribute to secure development practices and risk-aware engineering decisions

Requirements

  • Strong experience building production software systems in a modern application stack
  • Proven ability to lead technical initiatives and influence cross-team execution
  • Experience with cloud-based services, APIs, and distributed systems
  • Strong debugging, troubleshooting, and performance tuning skills
  • Commitment to security, privacy, and reliability in software development

Benefits

  • Work with a mission-driven team focused on secure digital identity
  • Opportunities to grow through mentorship and engineering leadership
  • Collaborative environment with cross-functional partners
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Posted on July 16, 2026
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