Skills
Used car sales management
Sales team coaching
KPI tracking (turn, gross, closing ratios)
About the Role
Prosper Ford is seeking a high-performing Used Car Sales Manager to lead our used vehicle team. You’ll help drive sales volume, protect gross performance, and deliver a consistently excellent customer experience in a fast-paced, growth-focused dealership.
Responsibilities
- Lead and manage the used car sales team to achieve volume and gross targets
- Own traffic management by creating and converting opportunities from online leads and phone inquiries
- Work deals and partner with the sales support desk to maximize profitability while staying competitive
- Oversee reconditioning timelines to ensure inventory is ready for sale
- Track and act on key performance indicators including turn rate, aging inventory, front/back gross, and closing ratios
- Coach and develop sales staff to improve performance, consistency, and accountability
- Ensure all activity follows dealership processes, policies, and compliance requirements
Requirements
- Proven track record in used vehicle sales management (or equivalent dealership leadership experience)
- Strong understanding of sales performance metrics and how to improve them
- Ability to coach a team and hold individuals accountable to measurable goals
- Experience managing inventory readiness and reconditioning priorities
- Customer-focused mindset with the ability to maintain a high standard of service
Benefits
- Opportunity to join a fast-growing dealership with a performance-driven culture
- Supportive team environment focused on customer experience and results
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