Associate Global Study Manager (Concierge) | Hybrid Work Model

About the Role

Suvoda is a global clinical trial technology company helping clinical trial sponsors and site teams manage the operational complexity behind mission-critical, time-sensitive patient interactions. As an Associate Global Study Manager on our Concierge team, you’ll support clinical trial execution by coordinating participant support activities while ensuring accuracy and compliance across the study lifecycle.

Responsibilities

• Coordinate concierge support activities for clinical trials, partnering with clients and internal teams to ensure smooth study operations.
• Apply knowledge of the clinical trial industry and applicable regulations to support participant interactions.
• Understand Suvoda software products, processes, and workflows to ensure correct actions that protect data integrity.
• Work with stakeholders to manage time-sensitive needs and help keep participant support aligned with study requirements.
• Contribute to a client-focused experience by communicating clearly with end-users and trial teams.

Requirements

• Background or experience in clinical trials, clinical operations, or participant support (or a strong interest in the field).
• Comfort learning and applying regulatory and study-specific requirements.
• Strong attention to detail and a commitment to data accuracy.
• Ability to collaborate across teams and manage dynamic, high-stakes situations.
• Familiarity with clinical trial technology or willingness to quickly learn Suvoda systems and processes.

Benefits

• Opportunity to support life-sustaining studies across therapeutic areas such as oncology, central nervous system, and rare disease.
• Collaborative environment at the intersection of clinical trial operations and participant support.
• Career growth potential within a global clinical trial technology organization.