Skills
Benefits Administration
Employee Benefits Counseling
HR Policy Interpretation
About the Role
Join the Department of Energy (DOE), Bonneville Power Administration (BPA) Human Resources Service Center as a Benefits Specialist within Benefits & HR Processing. You’ll help federal employees make informed choices about retirement, health insurance, and savings plans by translating complex policy into clear guidance.
You’ll serve as a trusted advisor, providing one-on-one counseling and supporting day-to-day benefits processing to ensure employees are well supported and able to focus on their mission-critical work.
Responsibilities
- Interpret federal benefits policies and plan provisions for employees and applicants
- Provide individualized counseling on retirement, insurance, and savings options
- Guide employees through key enrollment and life-event decisions
- Process and support benefits-related HR transactions in line with program requirements
- Maintain accurate records and ensure timely, customer-focused service
- Partner with HR teams to support benefits program administration
Requirements
- Experience working with benefits administration and/or HR processing
- Strong knowledge of retirement and insurance plan concepts (federal experience preferred)
- Ability to interpret policy and explain details clearly to non-experts
- High attention to detail with a focus on accuracy and compliance
- Excellent communication and customer service skills
Benefits
- Opportunity to support employees of a mission-driven federal organization
- Meaningful work that directly impacts employee well-being
- Professional growth through HR/benefits program expertise
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