Skills
About the Role
DataBank Holdings Ltd. is seeking a Billing Specialist to support day-to-day billing operations for contracted enterprise data center and cloud services. You’ll help ensure invoices are accurate, delivered on time, and handled in accordance with contract terms.
Responsibilities
- Process billing transactions for contracted services
- Review billing details to ensure compliance with contract requirements
- Handle invoice inquiries and resolve billing disputes with customers in a timely, professional manner
- Manage billing communications and maintain accurate billing records
- Support collections activities when needed
- Perform additional duties as assigned by supervisors or management
Requirements
- 1–5 years of experience in billing and/or collections
- Strong written and verbal communication skills
- Ability to interpret and execute contract terms
- Intermediate to advanced Excel skills
- High attention to detail; analytical skills are a plus
- NetSuite and Epicor experience is helpful
- Business or Accounting degree preferred
Benefits
- Health, vision, and dental insurance packages
- Short-term and long-term disability insurance
- Life insurance
- 401(k) with company match
- 3 weeks paid time off and paid holidays