Brand Protection Manager (Global Brand Safety) - Hybrid

About the Role

OpenAI’s brands are relied on by millions of users worldwide. As adoption grows, so does brand abuse—ranging from impersonation and scams to copycat apps, fraudulent sites, and social media misuse. We’re looking for a Brand Protection Manager to build and run OpenAI’s global brand protection program.

Responsibilities

• Identify, prioritize, and respond to misuse of OpenAI brands across websites, social media, app stores, marketplaces, and advertising networks
• Lead day-to-day program operations to investigate suspected infringement and coordinate appropriate takedowns or remediation
• Develop and manage workflows, escalation paths, and reporting to measure effectiveness and reduce repeat abuse
• Partner cross-functionally with Legal, Marketing, Comms, Security, Trust & Safety, and external stakeholders to address emerging threats
• Help shape strategy for monitoring, enforcement, and prevention as threat patterns evolve

Requirements

• Experience managing brand protection, online trust & safety, investigations, or related enforcement programs
• Strong operational execution with the ability to prioritize competing incidents and drive them to resolution
• Investigative mindset with comfort working with evidence, documentation, and reporting
• Ability to collaborate effectively with Legal and other internal teams, as well as external partners
• Program management skills, including process improvement and performance tracking

Benefits

• Opportunity to protect a global consumer brand at scale
• Cross-functional collaboration across Legal, Security, Trust & Safety, and external partners
• Work that directly reduces fraud, impersonation, and harmful online misuse