Fire Dispatcher (Permanent Full-Time) | City of Campbell River | Onsite

About the Role

The City of Campbell River is seeking a Fire Dispatcher to support public safety operations as part of the fire and rescue services team. This permanent, full-time position plays a critical role in receiving emergency calls, coordinating information, and helping dispatch resources effectively.

Responsibilities

• Answer emergency and non-emergency calls and gather essential information accurately
• Dispatch appropriate fire/rescue resources and provide clear, timely updates
• Coordinate communications with internal teams and external agencies as required
• Maintain accurate records and ensure information is documented according to established procedures
• Follow call-handling protocols to support safety, efficiency, and service quality

Requirements

• Experience in dispatching, communications, or a related public safety role (or equivalent training)
• Strong ability to remain calm, focused, and professional during high-stress incidents
• Excellent listening, communication, and information-gathering skills
• Ability to handle multiple priorities and work effectively under time-sensitive conditions
• Strong attention to detail for accurate documentation and reporting

Benefits

• Permanent full-time employment with the City of Campbell River
• Opportunity to contribute directly to community safety and emergency response