Guest Services Representative (Part-Time) | Harrah’s Atlantic City

About the Role

Join Harrah’s Atlantic City as a Part-Time Guest Services Representative. You’ll deliver consistently excellent guest experiences by staying upbeat, being ready to assist, and helping create a welcoming atmosphere for every visitor.

Responsibilities

• Provide warm, friendly greetings and maintain a positive, service-first attitude
• Anticipate guest needs and respond quickly to deliver accurate, high-quality service
• Check for guest satisfaction and resolve service issues effectively
• Promote Caesars Rewards and encourage guests to enroll in membership
• Process hotel reservations, assign rooms, and register guests
• Prepare sales and hotel packages, including ordering, banking, and reconciling coupons
• Coordinate check-in and check-out timing with relevant teams
• Provide a sincere farewell and thank guests for visiting

Requirements

• Strong customer service skills with the ability to stay positive and energetic
• Ability to handle guest interactions professionally and courteously
• Comfort promoting loyalty programs
• Detail-oriented approach to reservations, room assignments, and guest registration
• Reliable communication and teamwork mindset

Compensation & Benefits

• $16.00 per hour