Skills
Internet lead management
CRM management
Automotive sales
About the Role
Szott Ford, a family-owned dealership serving Holly, Michigan, is seeking an experienced Internet Sales Manager to help grow our online sales pipeline. If you’re customer-focused and thrive in a fast-paced automotive sales environment, we’d love to hear from you.
Responsibilities
- Monitor, manage, and respond to incoming internet leads for new and used vehicles
- Contact customers through phone, text, email, and online chat to build rapport and move opportunities forward
- Schedule appointments and guide customers through the buying process
- Follow up consistently with leads to increase appointment setting and sales outcomes
- Partner with the sales team to deliver an excellent customer experience from first contact to delivery
- Maintain accurate lead and customer records in the CRM and meet daily follow-up targets
Requirements
- Proven experience in automotive sales, preferably in an internet or lead-management role
- Strong communication skills across phone, email, and text
- Comfort using CRM tools to track leads and performance
- Customer-first mindset and ability to stay organized with high-volume follow-up
Benefits
- Join a long-standing, family-owned dealership committed to the local community
- Opportunity to grow your career with a supportive sales team
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