Manager, Interview Operations & Candidate Experience (People Leadership) - Hybrid

About the Role

At NBCUniversal, we believe every candidate interaction is a chance to share our story. As the Manager of Interview Operations & Candidate Experience, you’ll ensure that interview scheduling, candidate communications, and coordination run smoothly—delivering an experience that’s efficient, inclusive, and aligned with our standards of excellence.

Responsibilities

• Lead the operational delivery of interview scheduling and candidate communications across the enterprise
• Manage and coordinate end-to-end interview logistics for candidates and internal hiring teams
• Supervise a team of Candidate Experience Specialists to ensure timely, seamless interview experiences
• Drive process excellence within Talent Acquisition by identifying opportunities to improve service delivery
• Support technology adoption and partner with stakeholders to enhance interview operations workflows
• Ensure service practices reflect a thoughtful, candidate-first approach

Requirements

• Experience leading interview operations, recruiting operations, or candidate experience functions
• Strong people leadership skills with a track record of coaching and performance management
• Ability to manage complex scheduling and logistics with attention to detail
• Comfort partnering cross-functionally with HR, Talent Acquisition, and technology stakeholders
• Commitment to delivering an inclusive, high-quality candidate experience

Benefits

• Opportunity to impact candidate experience at a leading global media and entertainment company
• Support for continuous improvement and technology-enabled process enhancements
• Collaborative environment focused on operational excellence